Covid-19: Our Commitment to the health of our guests, our team, and the community
Paradise awaits at The Atrium Resort!
Dear Valued Guests and Travelers,
On behalf of the entire team at The Atrium Resort, we would like to say thank you for your loyalty and on-going support. We hope that you and your loved ones are safe and well.
These have been unprecedented times with the Covid-19 pandemic; however, we would like you to know that we are here and committed to providing you with safe and clean accommodations in the Turks and Caicos Islands.
Your health, and the health of our employees are our priority. We are all in this together.
Even before the onset of Covid-19, The Atrium Resort adhered to stringent protocols to ensure the highest standard of quality for sanitation and cleanliness of the property. We sanitize and conduct full cleaning of every unit upon guest check-out and consistently sanitize and clean common areas. Common areas are checked daily and units are inspected prior to guest arrival.
To provide our guests with peace of mind, we wanted to communicate with you some of our existing practices. These include but are not limited to the following:
| Employee Vaccination for Covid-19 | -We are pleased to inform that our entire team, including both staff and management of The Atrium Resort, have been fully vaccinated for Covid-19 (two doses). |
| Employees and Wearing Safety Gear | -Face masks -Face shields -Gloves -Booties (shoe covers) |
| Common Area Hand Sanitizing Stations | -Encouraged to wash hands frequently for at least 20 seconds with water and antibacterial soap located in all public washrooms -Provided with and required to carry pocket-size hand sanitizer at all times and sanitize on-the-go when washing hands is not possible |
| Front Desk | -Automatic touchless hand sanitizer dispenser outside main entrance -Hand sanitizer dispenser inside front desk as well -Plastic protective guard at the front desk counter to enforce contactless interaction between front desk personnel and guests -Keybox for guests to place electronic room key cards at check-out. The keys are sanitized after every guest check-out with disinfectant wipes -Front desk personnel is available through contactless assistance via telephone or email during your stay |
| Fitness Center | -Automatic touchless hand sanitizer dispenser outside fitness center door (hands must be sanitized prior to entering) -Wall-mounted equipment wipes inside to wipe equipment down after use -Promote and enforce social distancing of at least 6 feet with other persons -Hand sanitizer inside (hands must also be sanitized prior to exiting) |
| Game Room | -Automatic touchless hand sanitizer dispenser outside fitness center door (hands must be sanitized prior to entering) -Wall-mounted equipment wipes inside to wipe equipment down after use -Promote and enforce social distancing of at least 6 feet with other persons |
| Common Area Cleaning | -Mopping floors with antibacterial solution -Frequent cleaning of public washrooms and areas -Cleaning door handles, knobs, light switches, a/c thermostats, remote controls, furniture and other high touch and traffic areas with disinfectant spray or wipes |
| Guest Room Cleaning | -Mopping floors with antibacterial solution -Cleaning door handles, knobs, light switches, mattress protectors, a/c thermostats, remote controls, furniture and other high touch areas with disinfectant spray or wipes -Cleaning counters with antibacterial solution |
| Laundry (linens, including blankets and towels) | -Contracted out to Pioneer Commercial Linens & Dry Cleaning, one of the top laundry/dry-cleaning companies on island who are known for their high levels of sanitation and cleanliness, serving hotels and restaurants in the Turks and Caicos Islands since 1997 |
We appreciate and thank you for your continued loyalty. We want to assure you that your health is our top priority and we are here to ensure that you have a safe and tranquil vacation.
We look forward to welcoming you to The Atrium Resort soon.
Sincerely,
Atrium Management