Covid-19

Covid-19 Pre-Arrival Checklist

Dear Guests,

Thank you for choosing The Atrium Resort in the Turks and Caicos Islands.

In response to the Covid-19 pandemic, there are new entry requirements into the Turks and Caicos Islands. Please see below a Pre-Arrival Checklist which can be used as a planning tool for your trip:

(1) Documents/Items to obtain

All incoming guests, with the exception of children under the age of 10 years, must receive a negative Covid-19 PCR nasal swab test, within five (5) days of your scheduled arrival date from an accredited facility (please note that blood draw, antibody testing is not accepted for entry into the Turks and Caicos Islands).

  • Information to be supplied:
    • Name, address, telephone number and email address of the laboratory at which the PCR Covid-19 test was conducted
    • The date the PCR Covid-19 test was conducted
    • The full names, date of birth, and address of the person tested for PCR Covid-19
    • Negative test result

The following chart shows which day of the week a test should be done, based on which day of the week you are flying into the Turks and Caicos Islands:

Source: Turks and Caicos Islands Ministry of Health Website
  • All incoming travelers to the Turks and Caicos Islands must have valid travel insurance, which must include coverage for:
    • Covid-19 medical costs (including in-country medical treatment, cost of quarantine, full hospitalization, doctors’ visits, and prescriptions)
    • Air ambulance (Medevac)/repatriation

(2) Complete health questionnaire and upload documents to the TCI Assured online portal

Once you have received your negative test results document and the required insurance, these documents must be uploaded electronically to the TCI Assured website in order to be granted entry to the Turks and Caicos Islands. You will also be required to complete a health questionnaire. Please click on the buttons below to access the TCI Assured portal and the FAQ page.

If all documents are in order, you will receive a TCI Assured travel authorization to enter the Turks and Caicos Islands.

Please ensure you print two (2) copies of each document (TCI Assured certificate, negative Covid-19 test result, and insurance document) and bring them with you, as failure for a passenger to show the required documentation may result in the airline refusing to board them on the plane.

Turks and Caicos Islands Annex-A Traveler Entry Card

Under the guidelines of the Turks and Caicos Islands Ministry of Health for international ports of entry in response to the Covid-19 pandemic, the following health questionnaire entry card is to be completed by all travelers:

Source: Turks and Caicos Islands Ministry of Health Website, Guidelines for Reopening of TCI International Ports of Entry

Covid-19 Update

We can’t wait to welcome you back!

Providenciales International Airport is scheduled to reopen for international flights on July 22, 2020.

Dear Valued Guests,

On behalf of the entire team at The Atrium Resort, we would like to say thank you for your loyalty and on-going support. We hope that you and your loved ones are safe and well.

These have been unprecedented times with the Covid-19 pandemic; however, we would like you to know that we are here and committed to providing you with safe and clean accommodations in Providenciales.

Your health, and the health of our employees are our priority. We are all in this together.

Even before the onset of Covid-19, The Atrium Resort adhered to stringent protocols to ensure the highest standard of quality for sanitation and cleanliness of the property. We sanitize and conduct full cleaning of every unit upon guest check-out and consistently sanitize and clean common areas. Common areas are checked daily and units are inspected prior to guest arrival.

To provide our guests with peace of mind, we wanted to communicate with you some of our existing practices, as well as additional initiatives we are implementing. These include but are not limited to the following:

Employees and Wearing Safety Gear-Safety masks
-Safety face shields
-Gloves
-Booties (shoe covers)
Employees and Hygiene-Encouraged to wash hands frequently for at least 20 seconds with water and antibacterial soap located in all public washrooms
-Provided with and required to carry pocket-size hand sanitizer at all times and sanitize on-the-go when washing hands is not possible
Front Desk-Automatic touchless hand sanitizer dispenser outside main entrance
-Hand sanitizer dispenser inside front desk as well
-Plastic protective guard at the front desk counter to enforce contactless interaction between front desk personnel and guests
-Keybox for guests to place electronic room key cards at check-out. The keys are sanitized after every guest check-out with disinfectant wipes
-Front desk personnel is available through contactless assistance via telephone or email during your stay
Fitness Center-Automatic touchless hand sanitizer dispenser outside fitness center door (hands must be sanitized prior to entering)
-Wall-mounted equipment wipes inside to wipe equipment down after use
-Promote and enforce social distancing of at least 6 feet with other persons
-Hand sanitizer inside (hands must also be sanitized prior to exiting)
Game Room-Automatic touchless hand sanitizer dispenser outside fitness center door (hands must be sanitized prior to entering)
-Wall-mounted equipment wipes inside to wipe equipment down after use
-Promote and enforce social distancing of at least 6 feet with other persons
Common Area Cleaning-Mopping floors with antibacterial solution
-More frequent cleaning of public washrooms and areas
-Cleaning door handles, knobs, light switches, a/c thermostats, remote controls, and furniture with disinfectant spray or wipes
Guest Room Cleaning-Mopping floors with antibacterial solution
-Cleaning door handles, knobs, light switches, mattress protectors, a/c thermostats, remote controls, and furniture with disinfectant spray or wipes
-Cleaning counters with antibacterial solution
Laundry (linens, including blankets and towels)-Contracted out to Pioneer Commercial Linens & Dry Cleaning, one of the top laundry/dry-cleaning companies on island who are known for their high levels of sanitation and cleanliness, serving hotels and restaurants in the Turks and Caicos Islands since 1997

We appreciate and thank you for your continued loyalty. We want to assure you that your health is our top priority and we are here to ensure that you have a safe and tranquil vacation.

We look forward to welcoming you back to The Atrium Resort soon.

Sincerely,

Atrium Management

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Reservations can be made through our website using the following link:

https://theatriumresorttci.com/ready-to-book/

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